Issues Management

crisis, issues management

Fighting fire with fire, or putting it out with PR?

PR is all about building relationships, and there are times when this is vital for protecting a brand or reputation or for managing sensitive situations in a timely and appropriate way.

Communicating the right message through the right channels at the right time can make all the difference, and prevent an issue from turning into a crisis.

Building relationships is also an important part of our public consultation service – helping to achieve positive outcomes for everybody involved in the planning and development of new projects.

Smith Goodfellow has also been extremely helpful in advising and tackling sensitive Marketing activities.

John Garbutt, Marketing Director, Kingspan Insulation

Back to Our Work